Professional Staffing

Administration & Call Center/Contact Center

An organization's administrative and call center teams are its heartbeat!

It is critical to understand the role being filled, including the skills needed, the team they will be a part of, and the team's culture.

In addition to understanding the role, we connect with talented job seekers to find out what they want in a position and a prospective employer.

This process ensures we get the match right.

Administrative

Our team understands the variety of skill sets and personalities needed in the administrative space. These roles are essential to every organization and require a proper match between talent and clients.

We place people in the following areas:

- Administration (Entry Level to C Level Executive Assistants)

- Reception

- Data Entry

- Project Admins

- Human Resources

- Marketing

- Analysts

Call Center/Contact Center

Our team of highly skilled recruiters has over 20+ years of experience providing staff for call center roles, and one of our team members is a Certified Call Center Manager.

We place onsite, hybrid, and remote roles across the USA in the areas of:

- Customer Service Inbound and Outbound

- Collections

- Scheduling

- Inbound Calls

- Outbound

- Patient calls

Offshore Solutions - Managed by Sansom

Kirstyn Sansom and Tristan Nel partnered in 2025 to launch Sansom Solutions based in the USA and South Africa. Sansom Solutions was created to accommodate Sansom Staffing customers who came to us needing us to solve a key problem - cost effective Call Center and IT talent who were flexible for shifts and speak clear english. They explained that call abandonment with their offshore solutions was creating issue as well as the flexibility needed with skilled IT talent.

We place onsite, hybrid, and remote roles in South Africa where most of our talent have English as their first language, we can assist with: